When you are updating, refreshing, or rewriting your code of conduct, you should consider whether or not to create an interactive code of conduct. An interactive code of conduct is a digital document that a reader truly connects with. This document, which may be an interactive PDF (Adobe Portable Document Format), has clickable functions, such as learning aids, comprehension aids, videos, and/or links to other policies or documents. These elements allow readers to interact with the document as they read through it. A learning aid may ask a question, allow the reader to select an answer, and then tell the reader whether the answer is correct or incorrect as well as the reasons why. A discussion of a risk topic may link to a more specific policy. While interactivity can enhance your code of conduct, not every organization wants or needs an interactive code. In this episode, Eric explores how organizations should determine whether an interactive code is right for them and explores what type of questions you should ask when considering whether to create an interactive code. Eric discusses the three questions an organization should ask:
- Do you intend for your employees and other stakeholders to interact with your code of conduct digitally or as a paper document?
- How do you generally communicate with employees? What is your communication style?
- What kind of internal resources in terms of IT and design do you have? How do you plan to maintain an interactive code?
When determining whether to use an interactive design, be sure to spend some time thinking about these three questions: How do your stakeholders interact with your current code of conduct? What is your organization's communication style? How do you maintain your code of conduct?
As the founder of Broadcat, Ricardo’s mission is to get people excited about compliance. He brings a fresh perspective in compliance and ethics. Broadcat uses simple, task-based, graphic content to help employees grasp compliance obligations quickly, making it easy for them to know who to call and what to do when tough situations arise. Before founding Broadcat, Ricardo was the in-house investigations leader for a tech company in California and a sovereign-owned company in the United Arab Emirates. He has also worked conducting internal investigations for clients at a larger law firm. Eric and Ricardo discuss the importance of working in compliance outside of the United States, planning for the best case scenario, and the decline of best practices as the only metric for a compliance program.
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